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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Spent 10 years with the company - Customer Service Associate Firstsource Solutions Employee Review

      4.0
      Oct 3, 2020
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with the company was a great experience.

      Cons

      Can't directly connect with the management team.

      avatar
      Firstsource Solutions Response
      5y
      Thank you for your great feedback. We are glad to hear that you enjoyed your tenure with Firstsource. We have multiple connect forums for our leaders to interact with employees both virtually and in-person. However, we take your feedback sincerely and will do our best to improve. Wishing you the best in your future endeavors.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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