Worked as content analyst for 1 year - Customer Service Associate Firstsource Solutions Employee Review

Thank you for taking the time to share feedback. We are glad to hear that you appreciate the work culture at Firstsource. Regarding the compensation levels and merit increases, we understand that you were not satisfied. We conduct periodic salary benchmarking exercises to make sure that our compensation and benefits are competitive and on par with the industry standards. Our Performance Enhancement philosophy drives a culture of meritocracy through performance differentiation and the merit increases are linked to the KPIs achieved. We take your feedback sincerely and wish you the very best for your future endeavours.