Customer Service Review - Member Service Representative Firstsource Solutions Employee Review

Thank you for your comments. As a business process outsourcing company we work with a number of clients to provide customer contact centre support. At recruitment stage, you will have been advised which client account you would be aligned to, and through your induction you will have been onboarded as a Firstsource employee, and trained on the processes of the relevant client. I’m glad you enjoyed the perks and benefits we provide. Alongside your base salary we offer a pension, healthcare cash back plan, employee assistance scheme, and access to may perks and discounts; we also offer incentive schemes too. I hope you took advantage of these whilst you were with us and wish you all the very best for the future.