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Firstsource Solutions

Engaged Employer

Prison - Sales Associate Firstsource Solutions Employee Review

1.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Good money which is credited on time

Cons

Arrears will take forever to be credited A lot of discrepancies which do not get reverted Office politics No leaves even if you're dying Too many deductions Slavery Useless coaching

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We want to assure you that all deductions are made transparently and in accordance with company policies and regulations. If there is any confusion, we encourage you to reach out to our HR team for clarification. As for the workload and coaching, we are committed to providing meaningful support and development opportunities for our employees. We are continually reviewing and refining our training programs to ensure they are valuable and impactful. We are committed to resolving any issues promptly and transparently. If there are unresolved discrepancies, we encourage you to report them directly to our HR or support team so that we can investigate and address them as soon as possible. We strive to maintain a transparent and fair working environment where issues are addressed openly and constructively. Additionally, our work culture emphasizes the well-being of our employees, and we make every effort to accommodate leave requests, especially in urgent situations.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
2d
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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