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Firstsource Solutions

Engaged Employer

manditory overtime - Data Entry Specialist Firstsource Solutions Employee Review

3.0
Nov 29, 2024
Recommend
CEO approval
Business Outlook

Pros

remote company, work closely with management team

Cons

mandatory overtime at 50hrs during the week, sometimes mandatory weekends

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Firstsource Solutions Response
1y
Thank you for sharing your valuable feedback. We are happy that you enjoyed your remote work experience and management team. We continuously strive to promote a workforce where our Firstsource culture and work-life balance can thrive. We understand your frustration regarding your working hours. Although we ensure during the hiring process that each employee is comfortable with the possibility of mandatory overtime being requested by their applicable business unit, we recognize that challenges may still arise and take concerns like yours into consideration when reviewing our operations. Thank you again for taking the time to leave your review.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
16h
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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