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Firstsource Solutions

Engaged Employer

IMP - Senior CSA Firstsource Solutions Employee Review

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

I had a good experience with the interview that were held for IMP. They give us chance to grow in our career. Also thrive session are conducted to let us know how can we crack our interview. All the team leaders and the manager are supporting and understanding. Also through the interview we prepare ourselves for our future opportunities.

Cons

As of now i don't find any cons thank you for giving me chance to express my opinion

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Firstsource Solutions Response
1y
Thank you for your thoughtful feedback! We’re glad to hear you had a positive experience with the IMP interviews and found the Thrive sessions helpful in preparing for future opportunities. It’s great to know that the support from team leaders and managers has made a strong impact on your journey. While compensation is reviewed as per company standards and individual performance.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
4d
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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