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Firstsource Solutions

Engaged Employer

Supportive Leadership and a great place to work and grow - Assistant Manager Firstsource Solutions Employee Review

5.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

1.. Supportive and approachable management 2. Good learning opportunities, especially for freshers 3. Timely salary payments and decent payroll handling 4. Opportunities for internal movement and growth 5. Friendly and cooperative team environment 6. Decent work-life balance in some processes 7. Exposure to client interactions and real-world scenarios 8. Training sessions and onboarding support are well structured 9. Flexible shift options (process dependent) 10. Employee engagement activities and recognition programs

Cons

Long Notice periods which causes dissatifaction

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Firstsource Solutions Response
11mo
Thank you for sharing your detailed feedback! It’s great to know you appreciate the supportive management, structured training, timely payroll, and the internal growth opportunities. Your positive experience with employee engagement and recognition programs is encouraging and reflects our continued focus on creating a strong work culture. These are aligned with company policy to ensure smooth transitions.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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