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Firstsource Solutions

Engaged Employer

Great place to grow – recently promoted to Team Leader - Team Leader Firstsource Solutions Employee Review

5.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment that helps you learn quickly and develop leadership skills. Recognition comes in the form of promotions and performance rewards (I was recently promoted to Team Leader). Exposure to different processes and client interactions, which keeps the work interesting. Colleagues and managers are approachable and supportive, making it easier to adapt and grow. Good platform for building both professional and personal confidence.

Cons

More structured training sessions would be helpful—especially since growth happens fast here. It would make transitions into new roles even smoother.

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Firstsource Solutions Response
10mo
Thank you for sharing your feedback.We are delighted to hear that employees value the fast-paced environment, growth opportunities, and recognition through promotions and performance rewards. It’s encouraging to know that the exposure to diverse processes, supportive colleagues, and approachable managers is helping build both professional and personal confidence. We will continue investing in learning and development to ensure employees feel confident, motivated, and well-prepared as they progress in their careers.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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