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FluentStream Technologies

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Flexible Job - Technical Client Support Representative II FluentStream Technologies Employee Review

3.0
Mar 16, 2021
Recommend
CEO approval
Business Outlook

Pros

- Fun environment with interesting people, passionate about telecommunications - 100% remote - Monthly team building activities that encourage cross-functional collaboration - Opportunity for overtime - Unlimited PTO, even for hourly employees

Cons

- Development is based on personal aspirations that you'll have to strongly advocate for yourself, as development opportunities are deprioritized over reactive measures to support client needs - A sense of hierarchy, and I feel treated that I am second-class working in the support role (some colleagues have higher expectations on my job performance than some have on their own expectations)

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FluentStream Technologies Response
4y
Thank you for taking the time to review FluentStream on Glassdoor. We appreciate your perspective on both our strengths and areas of improvement at FluentStream. We are really proud of both the leadership team we have built within Customer Support and all our new hires over the past year. We hope you have noticed and agree with the positive changes we've made in this area. We appreciate everything you do for us and look forward to working together to make FluentStream the best place possible to work and build a career. Please don't hesitate to reach out with any other feedback to hr@fluentstream.com. Thank you!

Explore other reviews about FluentStream Technologies

5.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Investing in appropriate ways in order to ensure long-term success

Cons

Pay, across the board, seems to be below market.

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FluentStream Technologies Response
1y
Thank you so much for taking the time to leave a 5-star review! We deeply appreciate your kind words and are especially grateful for your long-term commitment to FluentStream over the past three years. It's truly rewarding to hear that you feel we're making impactful changes and are investing appropriately for long-term success. Your belief in the company and our CEO means a great deal to us. We also appreciate your candid feedback regarding compensation and 401k contributions, as it helps us understand our team's perspectives. Regarding the 401k match, while we're not currently in a position to offer this we've been proud to implement profit sharing contributions for the past couple of years. This is another way we aim to share our successes with the team and provide a meaningful investment in your financial future. Thank you again for your valuable contributions and for recognizing the positive direction we're heading in. We remain committed to fostering a supportive and rewarding environment for all our employees.
3.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun environment and helpful leaders and colleagues

Cons

No room to grow and pay not great

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