Bad company - Membership Sales Advisor Forward Employee Review

2.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

The only reals pros to this job was the fact that it was remote and that you could also set your own schedule.

Cons

This company underpaid me for my first paycheck, as well as they are pretty unethical towards their patients. I got a lot of angry people on the phone trying to cancel their memberships and it's a really easy thing for us to do, but the company made it hard. The company also went out of their way to not introduce me to other agents.

Explore other reviews about Forward

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative team, strong product mindset, clear goals, and respect for design. High ownership, trust, and autonomy. Leadership is open to feedback, and designers are involved in real product decisions, not just visuals.

Cons

Fast-paced environment with a lot of responsibility, which may not be ideal for someone looking for a slower or more structured workflow. Priorities can shift as the company grows, but this is typical for scaling teams.

3.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Smart and friendly coworkers 2. Good engineering culture 3. Opportunities for growth

Cons

1. Not-profitable - Forward never found a working model to solve the problem, and anchored heavily on solutions that lacked market-fit evidence. Contradictory to the problem-focused culture at Forward. 2. The finance problems lead to urgency. Work was demanding and tough across the org. However, engineering velocity was not the problem to begin with, leading to a vicious cycle of unmet goals -> tighter deadlines. 3. Frequent and fundamental shifts in company priorities leading to disorganized sprints and planning. A lot of work were throw away despite long hours invested.

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