3.0
Aug 12, 2014
Current employee
Scottsdale, AZ
Recommend
CEO approval
Business Outlook
Pros
It's a job. Well known company so they will always have business. They really like it when people move up from server to management, but from what I've heard management does not receive everything they expect
Cons
Very unorganized. There was a manager within the company who kept being bounced from restaurant to restaurant because the person was awful and constantly receiving complaints. Problems with secret shopper expectations, some of the meals literally take longer to cook than the shopper report allows time for, so the shopped server loses points on their score. Management is often hit or miss, they are either great or just absolutely atrocious.