The absolute worst company ive ever worked for... - Supervisor Frontier Employee Review

1.0
Feb 22, 2017
Recommend
CEO approval
Business Outlook

Pros

The benefits we carried over in the Verizon west merger

Cons

Company is comfortable with not showing up for installs and repairs... antiquated systems which allow mismatched promotions to be put on customers accounts which they're promised but will never see... no order confirmation sent to customers... It is not uncommon to have customers missed multiple times for installs... We sell dsl which often isnt available wasting customers time No interest department cooperation or sense of urgency Too many offline non customer facing representatives who could care less because they don't deal with customers....

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

avatar
Frontier Response
9h
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
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