Pros
Potential to make "ok" money if you stick with it long enough.
Cons
This company will beat you mentally and physically to the ground. There are 0 seconds in between calls, so usually its back to back calls and most of the time its people complaining about their rates going up and they can't make a payment. You will be so mentally drained by the end of the day, day after day it will suck the life out of you! They give you personal time, but apparently you can't even use it to go to the restroom. They nickel and dime you for every second you are there to make sure you are doing something. Then you are required promote home and renters insurance leads to other departments which is part of your metrics and you don't get commission on that as well. This is the tip of the iceberg, I could go on and on, It is a joke!