Past Its Prime - Multi-unit Manager GameStop Employee Review

1.0
Jun 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Be able to work with some great people in my stores. Flexible schedule for non-management employees.

Cons

There is so much talk about "protect the family" but in reality that only refers to protecting the company's bottom line and not looking out for the people who keep the business running. It used to be a fun and energetic company that I would have proudly stood up for, but what it has become is a hollow shell of what it was. The pay is insulting to the amount of work required of you. I took a much lower position with another company and am making almost double what GameStop paid me. They do not value their employees at all. The minute Mike Dzura left everything began falling apart.

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5.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Personable management that is understanding of education commitments

Cons

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3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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