Does Gate City Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Gate City Bank employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Gate City Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gate City Bank?

83% of Gate City Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gate City Bank 4.1 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Gate City Bank?

Customer Service Representative (32) , Customer Service Representative (CSR) (8) , Bank Teller (6) , Mortgage Loan Origination Assistant (5) , Personal Banker (4) , Supervisor (3) , Personal Banking Supervisor (2) , Senior Team Lead (2)

What are the pros of working at Gate City Bank according to real employee reviews?

"Benefits are great if you're full time." ((in 19 reviews)); "Good culture and general atmosphere" ((in 9 reviews)); "workers and supervisors alike are great people to work with." ((in 6 reviews)); "Great coworkers and generally good atmosphere." ((in 5 reviews)); "Strong work/life balance." ((in 4 reviews))

What are the cons of working at Gate City Bank according to real employee reviews?

"Pay is low" ((in 13 reviews)); "Management is not the best, does not work well around college student schedule, not much money for demanding work, not very good training in the office, procedures change office to office, often are told to "look it up" instead of getting hands on help" ((in 4 reviews)); "Sketchy HR dept Poor Leadership Long work hours which they call a fast paced environment No work life balance which they call a family atmosphere" ((in 4 reviews)); "Inconsistent disorganized training." ((in 4 reviews))

What are the top reviewed Gate City Bank locations?

Fargo , Grand Forks , Moorhead , Bismarck , Alexandria , Minot , New York , Saint Cloud , Waite Park , Mayville

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Gate City Bank

Gate City Bank reviews

Great Company - Bank Teller Gate City Bank Employee Review

5.0

Jul 12, 2017

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits were very generous, flexible scheduling, management was responsive, workload was manageable

Cons

IT infrastructure was a mess that slowed down work, some sales tactics were a bit aggressive, corporate culture elements had a forced feeling

Gate City Bank Response

Thank you for taking time out of your day to provide a 5 star review for Gate City Bank! We are delighted to hear that you felt our pay and benefits were great! We are always striving to deliver a WOW experience for our employees which includes offering amazing benefits and flexible scheduling. We appreciate the feedback on opportunities for improvement. We recently went through a significant technology upgrade, and we continue to refine our systems and processes for the best employee and customer experience. At Gate City Bank we also encourage our employees to educate customers on new products and services that are available to help with their finances and provide them with a better way of life. We’d love to hear more from you! Feel free to contact us directly at Human_Resources@gatecitybank.com.

Explore other reviews about Gate City Bank

5.0

May 21, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Competitive Pay Friendly Environment Very mental health conscious

Cons

Dress code has gotten more stict,

4.0

Feb 4, 2026

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Loan rate discounts for team members Customer Obsession/Empowerment from SVP Technology/Innovation on any front Principles of High Standards Mutual Bank

Cons

Poor leadership/lack of engagement Minimal training for new hires Rash decisions from corporate with minimal input from frontline

Gate City Bank Response

5mo

Thank you for taking the time to provide a review! We are continuously working to deliver great experiences. If you have any ideas to share, we encourage you to reach out to us at human_resources@gatecity.bank.

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Jobs at Gate City Bank

Teller / Customer Service Representative

Teller / Customer Service Representative

Teller / Customer Service Representative

Teller / Customer Service Representative

Teller / Customer Service Representative

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Gate City Bank

Great Company - Bank Teller Gate City Bank Employee Review

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