Does Gate City Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Gate City Bank employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Gate City Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gate City Bank?

83% of Gate City Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gate City Bank 4.1 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Gate City Bank?

Customer Service Representative (32) , Customer Service Representative (CSR) (8) , Bank Teller (6) , Mortgage Loan Origination Assistant (5) , Personal Banker (4) , Supervisor (3) , Personal Banking Supervisor (2) , Senior Team Lead (2)

What are the pros of working at Gate City Bank according to real employee reviews?

"Benefits are great if you're full time." ((in 19 reviews)); "Culture is great." ((in 9 reviews)); "Great coworkers and generally good atmosphere." ((in 5 reviews)); "workers and supervisors alike are great people to work with." ((in 5 reviews)); "Strong work/life balance." ((in 4 reviews))

What are the cons of working at Gate City Bank according to real employee reviews?

"Pay is low" ((in 12 reviews)); "Management is not the best, does not work well around college student schedule, not much money for demanding work, not very good training in the office, procedures change office to office, often are told to "look it up" instead of getting hands on help" ((in 4 reviews)); "Inconsistent disorganized training." ((in 3 reviews))

What are the top reviewed Gate City Bank locations?

Fargo , Grand Forks , Moorhead , Bismarck , Alexandria , Minot , New York , Saint Cloud , Waite Park , Mayville

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Gate City Bank

Gate City Bank reviews

4.2

83% would recommend to a friend

(125 total reviews)

Kevin Hanson

86% approve of CEO

82% positive business outlook

Ratings by category

4.6

Culture & values

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.1

Career opportunities

4.0

Senior management

Gate City Bank has an employee rating of 4.2 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gate City Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

125 reviews

5.0

May 21, 2026

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Competitive Pay Friendly Environment Very mental health conscious

Cons

Dress code has gotten more stict,

4.0

Feb 4, 2026

Proud to have been with Gate City Bank

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Loan rate discounts for team members Customer Obsession/Empowerment from SVP Technology/Innovation on any front Principles of High Standards Mutual Bank

Cons

Poor leadership/lack of engagement Minimal training for new hires Rash decisions from corporate with minimal input from frontline

Gate City Bank Response

5mo

Thank you for taking the time to provide a review! We are continuously working to deliver great experiences. If you have any ideas to share, we encourage you to reach out to us at human_resources@gatecity.bank.

5.0

Jan 13, 2026

Great Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, competitive wage and excellent culture

Cons

My supervisor at the time wasn’t great but I don’t hold that against the company

Gate City Bank Response

5mo

Thank you for taking the time to provide a 5-Star review! We are so happy to hear that you've enjoyed your time at Gate City Bank. We are continuously working to deliver great experiences. If you have any ideas to share, we encourage you to reach out to us at human_resources@gatecity.bank.

Viewing 1 - 3 of 125 Reviews

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Jobs at Gate City Bank

Treasury and Business Operations Specialist II

Teller / Customer Service Representative

Teller / Customer Service Representative

Teller / Customer Service Representative