Does Gate City Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Gate City Bank employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Gate City Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gate City Bank?

83% of Gate City Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gate City Bank 4.1 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Gate City Bank?

Customer Service Representative (32) , Customer Service Representative (CSR) (8) , Bank Teller (6) , Mortgage Loan Origination Assistant (5) , Personal Banker (4) , Supervisor (3) , Personal Banking Supervisor (2) , Senior Team Lead (2)

What are the pros of working at Gate City Bank according to real employee reviews?

"Benefits are great if you're full time." ((in 19 reviews)); "Good culture and general atmosphere" ((in 9 reviews)); "workers and supervisors alike are great people to work with." ((in 6 reviews)); "Great coworkers and generally good atmosphere." ((in 5 reviews)); "Strong work/life balance." ((in 4 reviews))

What are the cons of working at Gate City Bank according to real employee reviews?

"Pay is low" ((in 13 reviews)); "Management is not the best, does not work well around college student schedule, not much money for demanding work, not very good training in the office, procedures change office to office, often are told to "look it up" instead of getting hands on help" ((in 4 reviews)); "Sketchy HR dept Poor Leadership Long work hours which they call a fast paced environment No work life balance which they call a family atmosphere" ((in 4 reviews)); "Inconsistent disorganized training." ((in 4 reviews))

What are the top reviewed Gate City Bank locations?

Fargo , Grand Forks , Moorhead , Bismarck , Alexandria , Minot , New York , Saint Cloud , Waite Park , Mayville

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Gate City Bank

Gate City Bank reviews

Could be better, could be worse - Personal Banker Gate City Bank Employee Review

2.0

Oct 18, 2017

Personal banker

Recommend

CEO approval

Business Outlook

Pros

The benefits of this company are pretty good. 401k match, maternity and paternity leave, discounted rates for employees, etc. The current CEO really seems to care.

Cons

To much power is given to middle management and there is very little emphasis on training, it’s more of a learn as you go. Part-time employees will work 3 out of 4 weekends a month. You’ll move up as long as you’re the perfect employee and don’t voice your concerns.

Gate City Bank Response

Thank you for taking time out of your day to provide feedback! We are delighted to hear that you enjoy our benefits and agree with you that our CEO does care as he is passionate and engages with our team members. We are always striving to deliver a WOW experience for our employees and we appreciate the feedback on opportunities for improvement. We encourage our team members to contact Executive Leadership at any time and we’d love to hear more from you! You can also contact Human Resources directly at Human_Resources@gatecitybank.com.

Explore other reviews about Gate City Bank

5.0

May 21, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Competitive Pay Friendly Environment Very mental health conscious

Cons

Dress code has gotten more stict,

4.0

Feb 4, 2026

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Loan rate discounts for team members Customer Obsession/Empowerment from SVP Technology/Innovation on any front Principles of High Standards Mutual Bank

Cons

Poor leadership/lack of engagement Minimal training for new hires Rash decisions from corporate with minimal input from frontline

Gate City Bank Response

5mo

Thank you for taking the time to provide a review! We are continuously working to deliver great experiences. If you have any ideas to share, we encourage you to reach out to us at human_resources@gatecity.bank.

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Jobs at Gate City Bank

Teller / Customer Service Representative

Teller / Customer Service Representative

Treasury and Business Operations Specialist II

Teller / Customer Service Representative

Teller / Customer Service Representative

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Gate City Bank

Could be better, could be worse - Personal Banker Gate City Bank Employee Review

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