Does Gate City Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Gate City Bank employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Gate City Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gate City Bank?

83% of Gate City Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gate City Bank 4.1 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Gate City Bank?

Customer Service Representative (32) , Customer Service Representative (CSR) (8) , Bank Teller (6) , Mortgage Loan Origination Assistant (5) , Personal Banker (4) , Supervisor (3) , Personal Banking Supervisor (2) , Senior Team Lead (2)

What are the pros of working at Gate City Bank according to real employee reviews?

"Benefits are great if you're full time." ((in 18 reviews)); "Culture is great." ((in 8 reviews)); "workers and supervisors alike are great people to work with." ((in 8 reviews)); "Great coworkers and generally good atmosphere." ((in 6 reviews)); "Strong work/life balance." ((in 4 reviews))

What are the cons of working at Gate City Bank according to real employee reviews?

"Pay is low" ((in 13 reviews)); "Management is not the best, does not work well around college student schedule, not much money for demanding work, not very good training in the office, procedures change office to office, often are told to "look it up" instead of getting hands on help" ((in 4 reviews)); "Inconsistent disorganized training." ((in 3 reviews))

What are the top reviewed Gate City Bank locations?

Fargo , Grand Forks , Moorhead , Bismarck , Alexandria , Minot , New York , Saint Cloud , Waite Park , Mayville

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Gate City Bank reviews

Few good incentives to underpay employees - Mortgage Loan Origination Assistant Gate City Bank Employee Review

2.0

Jan 30, 2023

Mortgage loan origination assistant

Recommend

CEO approval

Business Outlook

Pros

Good parental leave and low employee loan rates

Cons

Pay absolute minimum despite years of service and loyalty. Very low bonuses.

Gate City Bank Response

Thank you for taking the time to provide this review. We appreciate your feedback and will share your review with our leadership team. We are continuously working to deliver great experiences for our team members. We’d like to connect with you to hear more of your feedback. We encourage you to reach out to us at human_resources@gatecity.bank.

Explore other reviews about Gate City Bank

5.0

May 21, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Competitive Pay Friendly Environment Very mental health conscious

Cons

Dress code has gotten more stict,

4.0

Feb 4, 2026

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Loan rate discounts for team members Customer Obsession/Empowerment from SVP Technology/Innovation on any front Principles of High Standards Mutual Bank

Cons

Poor leadership/lack of engagement Minimal training for new hires Rash decisions from corporate with minimal input from frontline

Gate City Bank Response

5mo

Thank you for taking the time to provide a review! We are continuously working to deliver great experiences. If you have any ideas to share, we encourage you to reach out to us at human_resources@gatecity.bank.

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Jobs at Gate City Bank

Teller / Customer Service Representative

Teller / Customer Service Representative

Teller / Customer Service Representative

Teller / Customer Service Representative

Gate City Bank reviews FAQs

Gate City Bank reviews Gate City Bank Mortgage Loan Origination Assistant reviews Gate City Bank review

Gate City Bank

Few good incentives to underpay employees - Mortgage Loan Origination Assistant Gate City Bank Employee Review

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