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Gate City Bank

Is this your company?

Dont work here - Customer Service Representative Gate City Bank Employee Review

1.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Saturday pay was a 5 dollar raise

Cons

Treated employees worse then their own customers

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Gate City Bank Response
3y
Thank you for taking the time to provide this review. We appreciate your feedback and will share your review with our leadership team. We are continuously working to deliver great experiences for our team members. We’d like to connect with you to hear more of your feedback. We encourage you to reach out to us at human_resources@gatecity.bank.

Explore other reviews about Gate City Bank

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Competitive Pay Friendly Environment Very mental health conscious

Cons

Dress code has gotten more stict,

4.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Loan rate discounts for team members Customer Obsession/Empowerment from SVP Technology/Innovation on any front Principles of High Standards Mutual Bank

Cons

Poor leadership/lack of engagement Minimal training for new hires Rash decisions from corporate with minimal input from frontline

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Gate City Bank Response
5mo
Thank you for taking the time to provide a review! We are continuously working to deliver great experiences. If you have any ideas to share, we encourage you to reach out to us at human_resources@gatecity.bank.
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