Pros
There are some good opportunities for people to build skills in entry-associate level work, and there are extended opportunities to have a flexible schedule for most employees. Work from home opportunities may extend into the future.
Cons
Genpact acquires various unwanted operations from other companies. Rather than truly reorganizing the business unit into more efficient organizations, it often absorbs a major client's workplace culture (both good and bad) and poorly grafts its own identity on top, creating additional bureaucratic waste, if the jobs are not outsourced to a cheaper location early on. The culture within various accounts can vary, but the bulk of the business in the Bentonville office has a rigid and negative attitude with entrenched office politics that impacts professional growth and the standard quality of work life. Routine outsourcing leads to an insecure work environment, so it is a difficult employer to recommend unless you have a short term exit strategy or need to build some professional experience.