They speak transformation but in reality its just support for BPO - Assistant Vice-President Genpact Employee Review

3.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Currently remote and working from home 2. 401K matching up to 4% and 100% vesting in Day 1 is fantastic

Cons

1. Internal training is non-existent for the specific role 2. They speak transformational but its mostly supporting BPO engagements 3. The margins are extremely low (less than 15%) and we always try and meet client's expectation and demand by lowering price/margins. With that in mind it will always be a downward pressure which decrease G's capability to deliver as well as provide salary/bonus increase 4. HUGE UNDER MARKET pay and bonus 5. Due to lack of hiring (possibly in relation to margin pressure as well as cost pressure), people are asked to take on multiple projects without getting praised as well as being compensated appropriately. 6. Refusing to change process because its always been that way

Explore other reviews about Genpact

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Market rate compensation, not much else

Cons

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

3
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