Do not work here - Anonymous employee Genpact Employee Review

1.0
Jun 24, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Literally, nothing, do not work here if you have a choice

Cons

From the work environment to the garbage pay, to the unprofessional supervisors, this is one of the worst jobs I've ever worked. I couldn't do customer service again after working here

Explore other reviews about Genpact

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Market rate compensation, not much else

Cons

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

3
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