Q: What are the top reviewed jobs at Groupon?

Customer Service Representative (177) , Account Executive (140) , Software Engineer (130) , Account Manager (121) , Sales (74) , Business Development Manager (61) , Business Development Representative (BDR) (60) , Manager (47) , Inside Sales Representative (45) , Merchant Development Representative (45) , Customer Support Representative (42) , Sales Representative (40) , Customer Service Representative (CSR) (39) , Senior Account Executive (38) , Senior Software Engineer (35)

Question 1

Is Groupon a good company to work for?

Accepted Answer

Groupon has an overall rating of 2.8 out of 5, based on over 5,044 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 41% of employees would recommend working at Groupon to a friend and 37% have a positive outlook for the business. The best reviews about Groupon have been left by employees working as Divisional Sales Manager, Customer Support Representative and Software Development Engineer.

Question 2

Does Groupon pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Groupon employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Groupon. This rating has decreased by 10% over the last 12 months.

Question 3

How satisfied are employees working at Groupon?

Accepted Answer

41% of Groupon employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Groupon 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

Question 4

What are the top reviewed jobs at Groupon?

Accepted Answer

Customer Service Representative (177), Account Executive (140), Software Engineer (130), Account Manager (121), Sales (74), Business Development Manager (61), Business Development Representative (BDR) (60), Manager (47), Inside Sales Representative (45), Merchant Development Representative (45), Customer Support Representative (42), Sales Representative (40), Customer Service Representative (CSR) (39), Senior Account Executive (38), Senior Software Engineer (35)

Question 5

What are the pros of working at Groupon according to real employee reviews?

Accepted Answer

"Great people and very international" ((in 424 reviews)); "Great Culture and as long as you perform well you can pretty much be your own boss and do anything you want." ((in 334 reviews)); "Good work life balance and remote/hybrid" ((in 186 reviews)); "good benefits and working culture" ((in 125 reviews)); "Good work environment to work in" ((in 95 reviews))

Question 6

What are the cons of working at Groupon according to real employee reviews?

Accepted Answer

"management was poor and micro" ((in 326 reviews)); "Pay is low unless you're one of the chosen high ups and politics has everything to do with being chosen." ((in 146 reviews)); "I have had 4 different managers and 3 different DSMs in 8months so nothing and no one is consistent." ((in 115 reviews)); "Senior Leadership and Technology is poor" ((in 111 reviews)); "Bad Upper Management Bad stock Prices" ((in 72 reviews))

Question 7

What are employees saying about Groupon layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Groupon layoffs and their outlook for job security at Groupon in 2026.

Question 8

What are the top reviewed Groupon locations?

Accepted Answer

Chicago, Palo Alto, Seattle, Scottsdale, San Francisco, New York, Phoenix, Santa Clara, Hebron, Houston, Cincinnati, San Jose, Dallas, Philadelphia, Atlanta, North Chicago, Washington, Los Angeles, Orange, Mountain View, Fairfield, Baltimore, Jacksonville, Miami, Chicago Heights, Jersey City, Des Plaines, Naperville, Orland Park, West Chicago

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Started great, ended miserable - Customer Service Manager Groupon Employee Review

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