What used to be a good company to work for.... - Customer Service Supervisor Groupon Employee Review

1.0
Dec 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Work from home, laid back environment

Cons

The company is in the process of outsourcing 100% of the customer service dept. More than 65% of workers were laid off after being used to train the overseas team. The company has become morally corrupt and greedy. The people who built this company were let go with no prior warning and escorted out of the office as if they were criminals.

Explore other reviews about Groupon

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Likely to file for bankruptcy soon.

Cons

Driven by executive greed Dishonest and deceptive practices Preys on new naive startup businesses Employees are treated as disposable commodities

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