A stepping stone to move on to other things - Inside Sales Groupon Employee Review

2.0
Jan 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Young work environment, No dress code, free gatorade. Some of the coworkers were great to work with, sometimes would drink on Friday afternoons to help shadow the horrible work week.

Cons

After working at Groupon for about a year, it's difficult to see the long term agenda for this company. I've read a lot of reviews on Glassdoor and unfortunately the negative reviews are, for the most part, accurate with my experience here (for inside sales reps). It was almost a running joke to learn each week who had quit or been fired from an inside sales position. The monthly quotas are set very high and difficult to obtain, especially for small markets who also make the least in commission because of units sold. Most of the time during my calls I was told to take a hike or f-off and to never call back again. And my job was to wait a small period of time and call again. And we would get questioned when the businesses we sign up call and ask to be removed or "paused" because of how many vouchers they've sold...since Groupon wants to keep businesses on their site forever. I knew it was an inside sales position but this was like twisting arms, pulling teeth, and going to war with people on the phone everyday - - hence the very high turnover rate (and why Groupon is always hiring). My advice? If you decide to take this job, do it for no more than a year and move on.

Explore other reviews about Groupon

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Casual dress code. Beautiful office views. Easily the only enjoyable and stable things about the company. Oh and the trauma bonds (shoutout to the wonderful people I closely worked with)!

Cons

Literally everything else. When I was laid off, a huge weight lifted off my shoulders and my anxiety faded. That alone says EVERYTHING. In my experience as a recruiter, extending an offer should’ve felt exciting. Here, it almost always felt like I needed to apologize in advance. European leadership decisions were flat out disconnected from the realities of a U.S.-based workforce. Communication was often abrupt and rude (or non-existent), priorities shifted quickly, and stability was nowhere to be found. Also, if you’re not a master of AI, don’t even bother applying because it’s not encouraged, it’s enforced. It’s obvious the CEO wants the company to be as robotic as he is. Additional layoffs are also guaranteed (you can look this up). If you’re desperate for a paycheck or need a short-term resume filler, this could work. But only if you don’t value transparency, respect, or your sanity. You’ll likely find yourself counting down the days because you’ll be set up to fail from the start. So to sum up: if I had a dollar for every time I used to think to myself “I hate it here”, I wouldn’t have to work again.

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