Inbound Sales Rep - Inbound Sales Representative Groupon Employee Review

1.0
Apr 16, 2015
Recommend
CEO approval
Business Outlook

Pros

There are free non alcaholic drinks

Cons

Salesforce = Often Can’t find records Phone System = Can’t even transfer calls Hipchat = Can’t sign in, and doesn’t e-mail you when you click forgot password. Self Service G1 = Not user friendly. Actually slows the sales process. Bonus Structure = We get paid less than our equivalent positions in other departs, and then we have earn bonuses to even get a little of it back. Points are collected by the same system that can’t find records. Questionable reliability at best. Lead Allocation = like 3-5 new merchants a week, and at least half are horrible leads. Lead De-allocation = Non existent. Once a week flagged accounts might be removed. The Queue = Only allowed two hours a day. A roll of the dice would have better odds, than finding a good merchant. Goals = Held to standards that are insulting, given all of the other issues the team faces.

Explore other reviews about Groupon

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

1.0
Jul 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You’ll gain a newfound appreciation for life the moment you walk out the door.

Cons

Working at Groupon was, without exaggeration, one of the most dehumanizing experiences of my professional life. What began as a “let’s roll up our sleeves and save this sinking ship” mentality quickly turned into a draining, existential crisis. The company’s hiring strategy appears to prioritize candidates who may not be the strongest fit for the role, but who share one defining trait: a willingness to work like mercenaries. From there, employees are kept engaged through an ever shifting carrot of incentives that never quite materialize, sustained by an unpredictable sense of stakes that makes the environment feel perpetually unstable. The result is a culture where people spend more energy competing for survival and proving their worth than doing meaningful work. Do yourself a favor and look elsewhere. This place is run by aspiring LinkedIn influencers who got one shot in their careers and care more about how it’ll read on their resume than about actually leading. The salary, the office views, and the “unlimited” PTO (you’ll still be working while you’re off, since you’re doing the job of four people from day one) don’t come close to offsetting the toxicity radiating from the top of this perpetually sinking ship.

See reviews by: Helpful|Rating|Date|All