Pros
There are free non alcaholic drinks
Cons
Salesforce = Often Can’t find records Phone System = Can’t even transfer calls Hipchat = Can’t sign in, and doesn’t e-mail you when you click forgot password. Self Service G1 = Not user friendly. Actually slows the sales process. Bonus Structure = We get paid less than our equivalent positions in other departs, and then we have earn bonuses to even get a little of it back. Points are collected by the same system that can’t find records. Questionable reliability at best. Lead Allocation = like 3-5 new merchants a week, and at least half are horrible leads. Lead De-allocation = Non existent. Once a week flagged accounts might be removed. The Queue = Only allowed two hours a day. A roll of the dice would have better odds, than finding a good merchant. Goals = Held to standards that are insulting, given all of the other issues the team faces.