Not So Great - Processing Assistant Guidance Residential Employee Review

Thank you for providing feedback on your experience. We have worked very hard over the last year to address concerns such as these. Our Processing Assistant position is the beginning of our Operations career path. In the past, this was a temp-to-hire function so we could evaluate the candidate's ability to grow within the organization, their fit into the organizational culture, and willingness to serve their customers with a great attitude. Unfortunately, not all temporary associates were able to embody the Guidance values or grow within the organization and had to be replaced. In that process, we did learn a lot about how to improve our training program for this function and others in Operations. In the last 6 months we have formalized a fast-track training program for this position and are now seeing new associates be able to be promoted within a month or two. Because this position is designed for career-pathing, we are always looking for smart, ambitious, and honest people to join our team and build a career with us.