Pockets of talent among apathy - IT Project Manager H&R Block Employee Review

4.0
Oct 28, 2008
Recommend
CEO approval
Business Outlook

Pros

IT Project Manager in KC at HQ. Competitive compensation and benefits. Great team of folks working in IT. HRB is doing some things that really do help people in need.

Cons

End of the day, you're still working in Tax and Accounting... Innovating is tough in this industry. Paid tax-prep is struggling against do-it-yourself software so the company is facing an uphill battle to grow. As a result, they're growing income by raising prices. If continued, HRB will price itself right out of the market. Plus HRB faces stiff competition from other copycats like Liberty and JH. It's a progressive firm in a stagnant industry. There are pockets of huge incompetence in the organization.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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