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      H&R Block

      Engaged Employer

      H&R Block reviews

      Congrats, you're tech support now - Associate Team Leader H&R Block Employee Review

      2.0
      Mar 11, 2022
      Associate team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Liked my immediate coworkers and manager, LGBTQA inclusive

      Cons

      Constantly changing goal posts, various software/programs that break and don't communicate with each other leading to confusion and bugs, had to keep pushing tech that doesn't work and (if you're the youngest in the office) you WILL get stuck teaching basic computer/smart phone skills most of your day, no opportunities for non-temp work (much less "career growth" of any sort) for receptionists/ office management

      Explore other reviews about H&R Block

      5.0
      Jun 8, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, career growth, compensation, and coworkers

      Cons

      Benefits, workload, and health care plan

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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