Pros and cons of working for HR Block - Tax Associate H&R Block Employee Review

2.0
Mar 11, 2023
Recommend
CEO approval
Business Outlook

Pros

A lot of training and you can constantly learn and improve and update your skills and knowledge Most people in the office are really nice and helpful You can learn from different people and get a lot of hands-on practice

Cons

Not a whole lot of hand-holding for training, different preparers give you what they do but can sometimes conflict so it is confusing for newbies. Not much communication and everyone are pretty busy so not going to take the time to train you.

Explore other reviews about H&R Block

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and enjoy helping clients

Cons

Long hours, especially at the end of tax season

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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