Pros
$12 meal credit good at any HMSHost-operated restaurant, tips, paid holidays, free employee parking, great associates and fellow leads, Medical, dental, vision, disability, life insurance, 401k options. Easy interview, offered a job on the spot as an associate (but with managerial experience I had to play hardball a little).
Cons
Low pay, disorganized management, very high turnover, improper staffing for business needs, little recognition for exceptional service, limited advancement opportunity with a long wait for it to actually happen. Management has no Starbucks experience, making it difficult to run multiple stores to operational standards and no rush to fix broken equipment. I left because of the turnover and lack of recognition. Training sucks because there's not enough staff to give trainees adequate attention, and you can wait months to be certified, which means no tips until then.