Messy! - Call Center Representative Harris & Harris Employee Review

1.0
Feb 14, 2023
Recommend
CEO approval
Business Outlook

Pros

My coworkers were like family.

Cons

Management unprofessional and not willing to support their team.

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Harris & Harris Response
2y
Hi, We are sorry to hear that you had a bad experience with the management in the Detroit office. We would like to hear more about your experience, and take your feedback to do better in the future, so please email us at hr@harriscollect.com. Thank you for your feedback! - Kirsten

Explore other reviews about Harris & Harris

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good and friendly coworkers all the time

Cons

Not very great for growth

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Harris & Harris has a genuinely talented team. The connections you build and relationships you maintain here are valuable and worth cultivating. The caliber of people is notably high. The CEO is an exceptional leader who demonstrates genuine care for his team’s wellbeing and development. However, this mindset is not consistently reflected across the broader executive leadership.

Cons

Harris & Harris presents a mixed employment picture with significant drawbacks. Compensation is well below market rate with no bonus structure, and advancement opportunities are limited unless you commit to 5+ years tenure. The organizational leadership and business practices raise ethical concerns, particularly regarding collection tactics and approaches that prioritize aggressive outcomes over principled decision-making. The role itself suffers from this cultural misalignment. You’re asked to execute work that doesn’t align with professional standards, at compensation that doesn’t reflect the demands or complexity of the position. The individual team members are genuinely capable and personable, but the organization structures itself to limit their growth. Career advancement is actively discouraged, and staffing remains intentionally lean, resulting in workload that far exceeds typical role expectations. This combination of demanding work, suppressed growth opportunities, and compensation significantly below market value creates an unsustainable stress-to-benefit ratio. The role asks for seniority-level output at entry-level pay, with few pathways to improvement.

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