Great Training - Customer Service Representative Harris & Harris Employee Review

5.0
Mar 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I received 6 weeks of paid training. They make sure you know what your doing and are very patient.

Cons

Benefits are expensive for a family. But to cover just myself cheap.

avatar
Harris & Harris Response
2y
Thank you so much for your kind words! We are happy and thankful that you are a part of our team. We know benefit costs are a concern for everyone, and we work diligently with our brokers to make sure our rates stay competitive amidst ever increasing costs. I will share your feedback with the team so your concern is elevated the next time we negotiate rates. Thank you! - Kirsten

Explore other reviews about Harris & Harris

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good and friendly coworkers all the time

Cons

Not very great for growth

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Harris & Harris has a genuinely talented team. The connections you build and relationships you maintain here are valuable and worth cultivating. The caliber of people is notably high. The CEO is an exceptional leader who demonstrates genuine care for his team’s wellbeing and development. However, this mindset is not consistently reflected across the broader executive leadership.

Cons

Harris & Harris presents a mixed employment picture with significant drawbacks. Compensation is well below market rate with no bonus structure, and advancement opportunities are limited unless you commit to 5+ years tenure. The organizational leadership and business practices raise ethical concerns, particularly regarding collection tactics and approaches that prioritize aggressive outcomes over principled decision-making. The role itself suffers from this cultural misalignment. You’re asked to execute work that doesn’t align with professional standards, at compensation that doesn’t reflect the demands or complexity of the position. The individual team members are genuinely capable and personable, but the organization structures itself to limit their growth. Career advancement is actively discouraged, and staffing remains intentionally lean, resulting in workload that far exceeds typical role expectations. This combination of demanding work, suppressed growth opportunities, and compensation significantly below market value creates an unsustainable stress-to-benefit ratio. The role asks for seniority-level output at entry-level pay, with few pathways to improvement.

See reviews by: Helpful|Rating|Date|All