Meh... - Sales Account Executive Higher Logic Employee Review

2.0
Apr 12, 2019
Recommend
CEO approval
Business Outlook

Pros

- Lots of training- marketing meetings, SKOs -Sales training to learn how to prospect new clients - Happy Hours every month - Free snacks in the kitchen - Office overlooks Georgetown - Value selling over functionality - Leading product in the association / nonprofit space

Cons

- Integrations with partners don’t work. We acquired 4 companies in the past 2 years. Kavi / or Workspace is a module that does not do what it says it does. -They want to us to sell this unified platform with both the online community and marketing automation platforms but the integrations don’t work like they said they would. Customers are leaving because of it. -Lowered the commission structure so you’re making less off of each deal -Low base salary - No clear-defined path, structure or training from being an inside rep (BDR) to a Sales Executive. You’ll be on your own to learn the product and build up a pipeline without having any idea of what you’re doing. - Inbound or hot leads are not evenly divided among the sales team. They play favorites. -Closing days... working 8am to 6pm the last 3 days of the quarter. This really only makes sense if you have a deal coming in. - You’re put in a specific territory where they are not Higher Logics niche client so you’re selling to organizations that have no budget for the product you’re offering. -As a sales executive, you’ll be assigned a BDR. So the expectation is that you will have some meetings here and there from this BDR. They will book you 0-4 additional meetings per month, which are not qualified. Most of the time the prospect doesn’t show up or has no idea what Higher Logic is. -BDR team is saturated with reps right out of college and have no idea whether they want to be in sales or not -If you don’t hit your quarterly quota, you’ll be put on a Performance Improvement Plan. - Very quick to let tenured reps go -All of the C-Level Management is brand new within the past year. -Average sales cycle is between 6-9 months

Explore other reviews about Higher Logic

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Love this company. They provide great flexibility and there is no micromanaging. I enjoy the forward thinking, training and community offered.

Cons

As of now, I do not have any cons

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Higher Logic Response
4w
Hi there, Thanks so much for sharing your experience! It's great to hear that our culture has had a positive impact on you. We work hard to create an environment where people feel valued, supported, and connected, so it's rewarding to know that's been your experience. We're glad you're part of the Higher Logic team, and we look forward to continuing this journey together. –joanna chief people officer
1.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work flexibility is a genuine perk. Management largely stays out of your way and lets you do your job, benefits are solid, and the people you work alongside are great.

Cons

Pay is already below market rate for the field, which is a problem on its own. Compound that with consistent scope creep — responsibilities and workload steadily increasing without any compensation adjustment, whether through added duties or reduced headcount — and it becomes really hard to justify staying long term. Leadership tends to focus heavily on mistakes rather than recognizing what's going well, which makes it hard to feel valued. Career growth is also a significant pain point. Advancement paths aren't clearly defined, and openings are rare enough that upward mobility feels more like luck than a realistic goal.

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Higher Logic Response
1mo
Hi there - Thank you for sharing your feedback. I am glad to hear you value the flexibility of remote work, our benefits, and the people you work alongside. I understand compensation is important, and I take feedback on pay seriously. Our framework is built using market data to balance fairness, consistency, and competitiveness across our remote workforce. I also recognize that roles and responsibilities evolve as our business evolves. In the past two years, we have focused on providing the tools, resources, and support people need to reduce repetitive work, focus on higher-value contributions, and continue growing with the company. That evolution should come with clear expectations, meaningful recognition, and visibility into career opportunities. I appreciate you taking the time to share your perspective and will continue to look for ways to strengthen the employee experience. Please feel free to reach out if you’d like to discuss directly. -joanna chief people officer
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