Higher Logic Customer Success Manager (CSM) reviews

Hi there, Thanks for sharing your feedback. We have some very smart, driven and dedicated folks, and I'm glad to know you found value in our people and culture. I’m hopeful that you knew about our Career Framework, which provides clarity on where roles and responsibilities sit across the organization. If an employee is interested in a different role, they are encouraged to assess the skills needed for their current role and the role they'd like to pursue, note any skills gaps and craft a plan to bridge those gaps, all with the support of their people leader. We provide financial and time support to help each person set and achieve their development goals. We also encourage our folks to apply to any role they see posted, and actively share these roles internally. I hope you've found a role where you see the opportunity to grow and add value, and that you are fortunate enough to work with more great people :) -joanna chief people officer