If you enjoy a somewhat broken experience, this is the job for you! - Community Manager Higher Logic Employee Review

3.0
Aug 4, 2020
Recommend
CEO approval
Business Outlook

Pros

-There are some really incredible people that work there -Flexible policies -Decent benefits -Can have interesting work depending on the team you're on -Some people with influence try to make things better and build a culture of togetherness -Casual Approachabilty

Cons

-Petty management that is run like a high school clique -VERY little diversity. Like, whoa. Lots of cis white folks that don't understand their privilege -Lack of creativity / lack of speaking out against management due to fear of retaliation -Salary is lower than many other organizations -Product has been pieced together, and still lacks unity -High turnover rate -No clear path for professional development

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Higher Logic Response
5y
Thank you for sharing your feedback. We believe that a diverse and inclusive workforce is important to create the best experience for our customers and our employees. We are continuing to build and improve programs to support minority employees and expand our access to diverse incoming talent. If you have any additional feedback you'd like to share, please email us at employeefeedback@higherlogic.com.

Explore other reviews about Higher Logic

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Love this company. They provide great flexibility and there is no micromanaging. I enjoy the forward thinking, training and community offered.

Cons

As of now, I do not have any cons

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Higher Logic Response
4w
Hi there, Thanks so much for sharing your experience! It's great to hear that our culture has had a positive impact on you. We work hard to create an environment where people feel valued, supported, and connected, so it's rewarding to know that's been your experience. We're glad you're part of the Higher Logic team, and we look forward to continuing this journey together. –joanna chief people officer
1.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work flexibility is a genuine perk. Management largely stays out of your way and lets you do your job, benefits are solid, and the people you work alongside are great.

Cons

Pay is already below market rate for the field, which is a problem on its own. Compound that with consistent scope creep — responsibilities and workload steadily increasing without any compensation adjustment, whether through added duties or reduced headcount — and it becomes really hard to justify staying long term. Leadership tends to focus heavily on mistakes rather than recognizing what's going well, which makes it hard to feel valued. Career growth is also a significant pain point. Advancement paths aren't clearly defined, and openings are rare enough that upward mobility feels more like luck than a realistic goal.

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Higher Logic Response
1mo
Hi there - Thank you for sharing your feedback. I am glad to hear you value the flexibility of remote work, our benefits, and the people you work alongside. I understand compensation is important, and I take feedback on pay seriously. Our framework is built using market data to balance fairness, consistency, and competitiveness across our remote workforce. I also recognize that roles and responsibilities evolve as our business evolves. In the past two years, we have focused on providing the tools, resources, and support people need to reduce repetitive work, focus on higher-value contributions, and continue growing with the company. That evolution should come with clear expectations, meaningful recognition, and visibility into career opportunities. I appreciate you taking the time to share your perspective and will continue to look for ways to strengthen the employee experience. Please feel free to reach out if you’d like to discuss directly. -joanna chief people officer
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