Q: What are the top reviewed jobs at HomeServe USA?

Customer Service Representative (19) , Director (12) , Sales Representative (10) , Manager (8) , Repair Management Coordinator (7) , Customer Service (6) , Marketing (5) , Talent Acquisition Manager (5) , Inbound Customer Service Representative (4) , Inbound Sales Representative (4) , Team Lead (4) , Analyst (3) , Content Developer (3) , Customer Service Representative (CSR) (3) , Deployment Specialist (3)

Question 1

Does HomeServe USA pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, HomeServe USA employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at HomeServe USA. This rating has decreased by 2% over the last 12 months.

Question 2

How satisfied are employees working at HomeServe USA?

Accepted Answer

72% of HomeServe USA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HomeServe USA 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at HomeServe USA?

Accepted Answer

Customer Service Representative (19), Director (12), Sales Representative (10), Manager (8), Repair Management Coordinator (7), Customer Service (6), Marketing (5), Talent Acquisition Manager (5), Inbound Customer Service Representative (4), Inbound Sales Representative (4), Team Lead (4), Analyst (3), Content Developer (3), Customer Service Representative (CSR) (3), Deployment Specialist (3)

Question 4

What are the pros of working at HomeServe USA according to real employee reviews?

Accepted Answer

"Benefits can be great at company" ((in 38 reviews)); "Great people to work with" ((in 35 reviews)); "working from home good pay" ((in 27 reviews)); "Culture is great because of talent acquisition acquiring top talent." ((in 23 reviews)); "Good work environment, and good coworkers." ((in 11 reviews))

Question 5

What are the cons of working at HomeServe USA according to real employee reviews?

Accepted Answer

"Shows favoritism" ((in 17 reviews)); "Bad management, confusing day to day work schedules." ((in 12 reviews)); "Lots of upper management engage in conversations that are purely meant for after hours (or not at all) and not in the workplace environment." ((in 10 reviews)); "A good friend of mine was shown the door simply due to poor coaching, but a supervisor accused of theft was allowed to keep their job." ((in 8 reviews)); "Also better training could be provided." ((in 7 reviews))

Question 6

What are employees saying about HomeServe USA layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HomeServe USA layoffs and their outlook for job security at HomeServe USA in 2026.

Question 7

What are the top reviewed HomeServe USA locations?

Accepted Answer

Chattanooga, Norwalk, Canonsburg, Stamford, Miami, New York, Exton, Reading, Woburn, Hammonton, Howell, Burlington, Brooklyn, Farmingdale, Jamaica, Dexter, El Paso, Manchester, Denver, Shelton, Hartford, West Haven, Las Vegas, Lancaster, Pittsburgh, Orlando, Natick, Wilmington, Queens Village, West Miami

HomeServe USA

Horrible, I would NEVER recommend. - Inbound Customer Service Representative HomeServe USA Employee Review

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