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Horizon Health Services

Engaged Employer

Look Elsewhere - Counselor Horizon Health Services Employee Review

1.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

None. If you are a counselor, this role has potential to cause significant trauma.

Cons

Unfortunately, many young counselors get their start working at Horizon. This negative experience early on within their career can cause significant harm as they are made to feel inadequate, burnt out, and depressed. It's truly saddening to see such eager, bright, and kind souls who went into the helping profession become broken by an organization that takes advantage of them. Non-profit executives have a right to make decent salaries but their exorbitant incomes have come at the cost of their consumers and employees. Be incredibly wary of the positive reviews you see here on Glassdoor. Many employees are requested to write a positive review or fill out a survey discussing why Horizon is the best place to work. This creates pressure and coercion for employees. The overall business model at Horizon is exploitative.

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Horizon Health Services Response
1y
Thank you for taking the time to share your experience. We are truly sorry to hear that your time at Horizon was not what you had hoped for. Our mission has always been to support both our clients and our dedicated team members, and we take concerns like yours very seriously. We understand that working in the counseling field can be both rewarding and challenging, and we strive to create an environment that fosters growth, well-being, and professional fulfillment. Burnout is a very real concern in our industry, and we are continuously evaluating ways to better support our employees—whether through training, supervision, or work-life balance initiatives. We also want to emphasize that employee feedback is incredibly valuable to us. While we encourage team members to share their perspectives—both positive and constructive—our goal is never to create pressure but rather to foster open and honest dialogue that helps us improve as an organization. If you are open to it, we would truly appreciate the opportunity to speak with you directly to better understand your concerns and explore ways we can enhance the experience for current and future employees. Please feel free to reach out to us at: Careers@horizon-health.org - we sincerely appreciate your contributions and wish you the very best in your career.

Explore other reviews about Horizon Health Services

5.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of training opportunities, even as temp.

Cons

I did not have a con working there!

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Horizon Health Services Response
9mo
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with us within our Billing Team. It's great to know that our training opportunities made a meaningful impact, even during your time as a temp. We truly appreciate your feedback and wish you continued success in your career!
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, opportunity for productivity bonuses, license reimbursement

Cons

High caseloads, poor health insurance

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