Does Horizon Health Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Horizon Health Services employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Horizon Health Services. This rating has been stable over the past 12 months.

How satisfied are employees working at Horizon Health Services?

80% of Horizon Health Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Horizon Health Services 3.7 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Horizon Health Services?

Counselor (17) , Administrative Assistant (12) , Care Coordinator (5) , Advanced Practice Clinician (4) , Treatment Assistant (4) , Registered Nurse (3) , Residential Counselor (3) , Senior Counselor (3) , Senior Counselor II (3) , Administrative Team Lead (2) , Behavioral Health Assistant (2) , Case Manager (2) , Intern (2) , Program Director (2) , Senior Program Director (2)

What are the pros of working at Horizon Health Services according to real employee reviews?

"One of the standout aspects is the availability of free trainings, which shows a strong commitment to employee growth and development." ((in 12 reviews)); "Met some great friends and coworkers" ((in 5 reviews)); "Flexible schedule, ample training opportunities" ((in 4 reviews)); "Excellent benefits, easy to work with the administration and one can tailor make your hours." ((in 4 reviews)); "great people to work with & great supervisors" ((in 3 reviews))

What are the cons of working at Horizon Health Services according to real employee reviews?

"Management also mistreats it’s employees, regularly mistreats it’s lowest paid and overworked staff and is not receptive to constructive criticism." ((in 6 reviews)); "Many employees are requested to write a positive review or fill out a survey discussing why Horizon is the best place to work." ((in 3 reviews))

What are the top reviewed Horizon Health Services locations?

Buffalo , Sanborn , Getzville , Niagara Falls , Tonawanda , Orchard Park , Hamburg , Lancaster , Lockport , Cleveland , Amherst , Cheektowaga

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Horizon Health Services

Horizon Health Services reviews

Very stressful workload, do not recommend. - Mental Health Counselor Horizon Health Services Employee Review

1.0

Jun 3, 2025

Mental health counselor

Recommend

CEO approval

Business Outlook

Pros

You'll gain experience right out of school, but your stress levels and sanity are the price,

Cons

Absolutely horrendous work load. I was burned out less than a year in. Seeing 6+ patients a day and being expected to do all of their paperwork by the end of the day is insane. You'll notice that most people work here to get their license and leave, OR they leave their counseling role for a training or management role. Health benefits also could have been better.

Horizon Health Services Response

10mo

Thank you for taking the time to share your feedback on your experience at Horizon. We hear your concerns surrounding burnout and workload. This is not how we want anyone on our team to feel and we’re truly sorry that you felt overwhelmed. We recognize that the work can be mentally and emotionally demanding, and we’re actively working to improve processes and explore enhancements to our health benefits to better support our staff. Your feedback will be shared with Employee Services and leadership, and we appreciate the care and dedication you brought to our patients. Thank you for the care you brought to our patients—it is appreciated.

Explore other reviews about Horizon Health Services

5.0

Oct 10, 2025

Accounts receivable specialist (temp)

Recommend

CEO approval

Business Outlook

Pros

Lots of training opportunities, even as temp.

Cons

I did not have a con working there!

Horizon Health Services Response

9mo

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with us within our Billing Team. It's great to know that our training opportunities made a meaningful impact, even during your time as a temp. We truly appreciate your feedback and wish you continued success in your career!

4.0

Jul 7, 2026

Advanced practice clinician

Recommend

CEO approval

Business Outlook

Pros

PTO, opportunity for productivity bonuses, license reimbursement

Cons

High caseloads, poor health insurance

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Jobs at Horizon Health Services

Intake/Assessment Counselor

Counselor - Mental Health/Substance Use

Counselor - 4 Day Work Week

Horizon Health Services reviews FAQs

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Horizon Health Services

Very stressful workload, do not recommend. - Mental Health Counselor Horizon Health Services Employee Review

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