Cheap and Ruthless - Security Officer Hyatt Employee Review

2.0
Mar 17, 2010
Recommend
CEO approval
Business Outlook

Pros

The Hyatt in St. Louis, Missouri, has managed to get a few good professionals under its belt, from whom, you can learn much about the industry and increase your own skills. If you are the loyal, punch-the-clock, do-your-time and go home type, this is a great place to work because no one will bother you and your job will likely be secure. Most of the managers are down-to-earth types which makes for easy communication when necessary. Many celebrities stay at the hotel, so if you're into meeting famous folk, you'll probably have plenty of chances.

Cons

The hotel has one goal, and one goal only: make as much money as it can by any means necessary. That sounds like most businesses these days and that's the problem! Hyatt, like many companies, preach loyalty and dedication to its employees but doesn't practice it towards them. Everyone working at the Hyatt is expendable. When business is slow, you're out of work - not because they can't afford to keep you working, but rather, because they can't afford to keep you and increase profits. Hyatt wont make any sacrifices for its staff. The benefits are bottom of the barrel and advancement is almost entirely political. Getting close to the right person(s) is equal to being highly qualified - they net the same results. Most managers are spineless and wont stand up to corporate, or other managers for that matter, for their staff. If a manager doesn't like you, you probably wont last - even if that manager is over another department.

Explore other reviews about Hyatt

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The comp night offerings were great and compensation was fair. If you meet quota you get a bonus

Cons

This likely varies between properties depending on hotel management. Everyone in the events and sales departments are overworked, so employee turnover is high, which just compounds the issue. Management has difficulty accepting feedback from employees and often promotes the yes-men. No PTO in the first year leads to quick burnout

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