Horrible place to work.. - Anonymous employee Hyatt Employee Review

2.0
Dec 11, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Discounted rooms. 2. Eh that's really it. Its down town Phoenix, so when things happen your in the mix which is pretty nice sometimes.

Cons

There is no "open door" policy, like other companies have. You cannot question your managers or have a civil conversation with them or human resources. Safety is lacked on, health and physically. Its disgusting. As a supervisor, the management team would hound us and practically make us bribe or sweet talk employees to rate the company excellent so they can win an award for company satisfaction. This company is not worth your stress, go look somewhere else.

Explore other reviews about Hyatt

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The comp night offerings were great and compensation was fair. If you meet quota you get a bonus

Cons

This likely varies between properties depending on hotel management. Everyone in the events and sales departments are overworked, so employee turnover is high, which just compounds the issue. Management has difficulty accepting feedback from employees and often promotes the yes-men. No PTO in the first year leads to quick burnout

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