Cocktail Server - Cocktail Server Hyatt Employee Review

3.0
Aug 6, 2015
Recommend
CEO approval
Business Outlook

Pros

I worked in the Grand Lodge Casino at the Hyatt Regency Lake Tahoe. The money was really good. I personally got along with all of my coworkers who became a family to me. Usually it was a really fun atmosphere to work in and most of the locals that visit are wonderful.

Cons

There were four different food and beverage managers in the three years that I worked there. We had countless assistant managers, most of which was their first time in a management role so they were clueless. The managers treat the casino like a red-headed step-child (sorry for the cliche). There was a lot of drama between my coworkers. Sometimes we had to deal with angry drunks or mean customers.

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5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience working as a contract recruiter with Hyatt during a particularly challenging hiring market in 2022. The recruiting program was innovative and well-executed, and it was exciting to be part of a creative solution to help fill critical roles during a difficult time. I enjoyed partnering with a variety of teams across the organization, and everyone I worked with was collaborative, supportive, and genuinely committed to finding the right talent. It was a rewarding experience, and I'd gladly work with Hyatt again.

Cons

The only downside was that, as a remote contract recruiter, I didn't have the opportunity to visit the hotel locations in person. I think spending time on-site would have provided additional insight into each property's culture, operations, and staffing needs. That said, given the nature of the contract role and the geographic scope, I completely understand why that wasn't feasible.

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The comp night offerings were great and compensation was fair. If you meet quota you get a bonus

Cons

This likely varies between properties depending on hotel management. Everyone in the events and sales departments are overworked, so employee turnover is high, which just compounds the issue. Management has difficulty accepting feedback from employees and often promotes the yes-men. No PTO in the first year leads to quick burnout

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