Shared NOC Engineer for CRMS Cisco - Shared NOC Engineer Insight Global Employee Review

4.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

I’m a red badge in Cisco’s Shared NOC (CRMS), and it’s honestly one of the best learning environments I’ve been in so far. The Cisco blue badges really know their stuff — they’ve been super open to questions and are always willing to explain things if you’re curious and pay attention. It takes a bit to get your footing because there’s a lot going on, but once it clicks, you start to realize just how much there is to pick up here. The pay’s solid — right now it’s $40/hour for new folks, especially since it’s tough to find people with clearances willing to move here. Most of the team is from out of state. Some of the older guys are stuck at $36/hr since they started before the pay bump, but anyone coming in now starts higher! Careful, they might try to get you at the old rate if you’re not paying attention. Smh.

Cons

It’s kind of a weird setup sometimes — the IG (Insight Global) managers are basically invisible. They work from home in other states and mostly just send webex messages or emails. And don’t even think about asking to work from home — Insight gets annoyed fast. It’s all on-site, no exceptions.

Explore other reviews about Insight Global

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

good position for sales development

Cons

no cons for the postion

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Insight Global Response
1w
Thank you for taking the time to share your experience with Insight Global. We’re grateful for your feedback and appreciate you being part of our community.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of virtue signaling. Halloween was huge.

Cons

IG has one of the most toxic workplace cultures I've experienced. Poor leadership, cliquish behavior, constant office drama, frequent verbal abuse, and an excessively loud work environment create a culture where professionalism takes a back seat. Success often seems less dependent on performance than on whether you're part of the "in" crowd. If a favored leader or influential employee decides they don't like you, your contributions quickly become irrelevant. Even when concerns are documented, supported with evidence, and raised through the appropriate leadership channels, employees can find themselves facing retaliation rather than resolution. Although the company advertises a hybrid work model, there is significant pressure to be in the office nearly every day, with employees who don't conform experiencing negative consequences. The company publicly promotes values around inclusion, respect, and corporate responsibility, but my experience did not reflect those messages. The gap between the company's external branding and its internal culture was striking. My direct manager regularly yelled, cursed at me, and made insulting remarks. Sexist jokes and comments from leaders were not uncommon, and management failed to address this behavior despite being aware of it. Instead of investigating concerns or holding people accountable, retaliation appeared to be the preferred response. After many years in the workforce, this was the most unprofessional and dysfunctional organization I've encountered. Before accepting a position, I would strongly encourage prospective employees to read reviews from former employees across multiple platforms and consider recurring themes carefully.

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