If you’re an IT pro heed this warning: STAY. FAR. AWAY!!! Otherwise you will be band aiding things in utter frustration - IT Support International SOS Employee Review

1.0
Oct 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Very nice worker bees in all departments and some great coworkers who are now possible life long friends…that’s it…oh wait it was 5 minutes from home. Ok really that’s it no more Pros

Cons

Complete lack of proper documentation of processes, installation instructions or just about anything that requires documenting, it does not exist here. If it does, it’s poorly written or missing key components and difficult to locate on inadequately maintained often not accessible Sharepoint. Antiquated and many years out-of-warranty hardware with no sign of imperative upgrade on the horizon. Frequent network/server outages with poor redundancy in all aspects of the infrastructure. Datacenter basically looks like a tornado passed through it the other day but it’s been like that for years. Upper management and director is atrocious, it’s the epitome of micromanagement. You will not be compensated let alone recognized for any above and beyond efforts on your part come review time. In fact, if you express your views and findings on unrealistic tasks and projects, you will be ignored and in certain cases shown the door. It is astonishing the company has made it this far with the equipment in place. Can’t say anything further as it is too depressing to think about the many other issues that plague the IT department. Again, as the title states, STAY FAR AWAY!!

Explore other reviews about International SOS

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

- Friendly Co-workers. - Very clean environment. - Lots of room to GROW! - Everyone is there to help if needed. - Great benefits & incentives

Cons

I don’t have any cons.

3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting work, good people, decent work life balance, sometimes

Cons

Changes rules and procedures more than I change pants, but consistently does not fix outdated systems and processed

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