Management lost sight of what was important - Portfolio Operations Director Invitation Homes Employee Review

2.0
Jul 20, 2016
Recommend
CEO approval
Business Outlook

Pros

The staff that remains are made up of some of the best people I've ever worked with. They give their all to IH and genuinely care about the residents. It was a family environment in the office.

Cons

New Senior Management ruined that family environment. Everyone began despising their job and it's not an exaggeration to say that no one in the office enjoys working at IH anymore. The company has sold their soul for their bottom line.

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Invitation Homes Response
9y
Thank you for taking the time to share your feedback. It’s wonderful to hear about our great team members! However, we are sorry to hear that you had concerns about some of the management. It is often challenging when new leaders join the team and it can take time to become accustomed to new ways of doing things. We hope you shared your concerns to create a dialogue designed to achieve common goals. Invitation Homes is committed to creating an genuinely caring environment where our associates can thrive and we are dedicated to continuous improvement.

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5.0
Jun 13, 2026
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CEO approval
Business Outlook

Pros

Friendly, good management. Good work-life balance

Cons

None that I can think of

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.

Cons

If you are unbothered and don't get stressed out easily - go for it. I could not. little training. quantity over quality. constant sense of urgency. never feeling accomplished or that tasks were completed. mostly dealing with angry residents. responsibilities plus the phone queue was unmanageable. one or the other please. constant policy changes and having to explain that to residents.

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