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      Invitation Homes

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      Invitation Homes reviews

      Don't Do It - Anonymous employee Invitation Homes Employee Review

      2.0
      Nov 16, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      the people i worked with were family to me.

      Cons

      absolutely no consistency in policies - one day it's one way, the next day it's different AND you get in trouble for not knowing the new policy of the day the customer is always right has been taken to a new level - customers are actually ALLOWED to speak to you however, and if you try to give the phone to someone else so you don't have to be spoken to like that, managers are completely unwilling to help.

      avatar
      Invitation Homes Response
      9y
      Thank you for taking the time to share your comments. Policies and procedures are in place, although in the interest of improvement we do update them. We always ensure communication, and training when needed, accompanies changes. Many of our best ideas for improvement have come from our associates in the field.

      Explore other reviews about Invitation Homes

      5.0
      Jun 13, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly, good management. Good work-life balance

      Cons

      None that I can think of

      3.0
      May 27, 2026
      Assistant portfolio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.

      Cons

      If you are unbothered and don't get stressed out easily - go for it. I could not. little training. quantity over quality. constant sense of urgency. never feeling accomplished or that tasks were completed. mostly dealing with angry residents. responsibilities plus the phone queue was unmanageable. one or the other please. constant policy changes and having to explain that to residents.

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