POD - POD Invitation Homes Employee Review

1.0
Jun 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Ins benefits would be only reason .

Cons

Ridiculous upper management communication. Human Resource a joke, no confidentiality . Training basically nonexistent. Prepare for no family life, work on PTO. Also, lying skills are a must as the customer (resident) is always wrong and even with sky high rents, cannot fix things correctly unless they call corporate.

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Invitation Homes Response
7y
Wow, it sounds like you just didn't have a good experience here. I'm actually really surprised - and sorry - to hear it. We have a great group of people who are passionate about what they do and who work hard every day to serve our Residents and earn their continued business. While I appreciate your candid feedback, I have to disagree with your comments "... as the customer (resident) is always wrong and even with sky high rents, cannot fix things correctly until they call corporate." That couldn't be further from the truth. Our market teams work exceptionally hard to provide the genuine care experience we promise our Residents. And it shows in the fact that our Residents rate us 4.3 stars (out of 5) on satisfaction and that they choose to renew their leases and stay in their homes 50% longer than in the apartment industry.

Explore other reviews about Invitation Homes

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, good management. Good work-life balance

Cons

None that I can think of

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.

Cons

If you are unbothered and don't get stressed out easily - go for it. I could not. little training. quantity over quality. constant sense of urgency. never feeling accomplished or that tasks were completed. mostly dealing with angry residents. responsibilities plus the phone queue was unmanageable. one or the other please. constant policy changes and having to explain that to residents.

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