Leasing Customer Service - Anonymous employee Invitation Homes Employee Review

5.0
Aug 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership has a good handle on training

Cons

More money per hour.

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Invitation Homes Response
7y
Thank you for providing feedback! I'm glad you are enjoying the training we provide in-house as well as the opportunities we make available externally. Regarding pay, we regularly benchmark our pay within the industry and the markets we operate in to make sure our Associates are treated fairly and that we can retain and hire the best people.

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5.0
Jun 13, 2026
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CEO approval
Business Outlook

Pros

Friendly, good management. Good work-life balance

Cons

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3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.

Cons

If you are unbothered and don't get stressed out easily - go for it. I could not. little training. quantity over quality. constant sense of urgency. never feeling accomplished or that tasks were completed. mostly dealing with angry residents. responsibilities plus the phone queue was unmanageable. one or the other please. constant policy changes and having to explain that to residents.

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