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      Invitation Homes

      Engaged Employer

      Invitation Homes reviews

      It's always a great day at Invitation Homes! - Customer Service Representative Invitation Homes Employee Review

      5.0
      Jul 14, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a blanket statement, IH is an incredibly warm, welcoming, and attentive organization. The leadership is second to none. IH truly takes care and supports every employee, big and small, equally - which in turn pours out into the way we serve each individual resident. I'm honored to be part of this team.

      Cons

      Because no day looks the same with residents, there are many unanticipated circumstances in which are hard to structure training around. There are times where you learn as you go and call for one to be creatively solution oriented. However, there is always a strong support system behind you.

      Explore other reviews about Invitation Homes

      5.0
      Jun 13, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly, good management. Good work-life balance

      Cons

      None that I can think of

      3.0
      May 27, 2026
      Assistant portfolio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.

      Cons

      If you are unbothered and don't get stressed out easily - go for it. I could not. little training. quantity over quality. constant sense of urgency. never feeling accomplished or that tasks were completed. mostly dealing with angry residents. responsibilities plus the phone queue was unmanageable. one or the other please. constant policy changes and having to explain that to residents.

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