My first 20 days - Customer Service Representative Invitation Homes Employee Review

5.0
Jul 18, 2021
Recommend
CEO approval
Business Outlook

Pros

I love my job. I am thankful for the opportunity to be a team player at Invitation Homes. Great team meetings 2x a week. It is great to see the positive energy on a daily basis. Everybody works very hard from start to finish.

Cons

No cons to report at this time.

Explore other reviews about Invitation Homes

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, good management. Good work-life balance

Cons

None that I can think of

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.

Cons

If you are unbothered and don't get stressed out easily - go for it. I could not. little training. quantity over quality. constant sense of urgency. never feeling accomplished or that tasks were completed. mostly dealing with angry residents. responsibilities plus the phone queue was unmanageable. one or the other please. constant policy changes and having to explain that to residents.

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